Delete your Sellerfuse account

Last updated 21 October 2026

You can ask us to delete your Sellerfuse account and the data we hold for it at any time. There are two ways to do it, and both reach the same place.

From inside Sellerfuse

1. Sign in at app.sellerfuse.com.
2. Open Profile from the account menu.
3. Scroll to Request Account Deletion and confirm with your password.

This is available to the account owner. If you were invited to someone else's team, ask them to remove you, or email us and we will do it.

By email

Email support@sellerfuse.com from the address on your account and ask us to delete it. You don't need to give a reason.

What happens next

We review the request, confirm it is really you, and then permanently delete:

• your account, profile and profile photo;
• your team and its members' access;
• your connected marketplace accounts, including the access tokens we hold for Amazon, eBay, TikTok Shop, Xero, Google and Keepa;
• the order, product, inventory, pricing and financial data we hold for those accounts, including your sales history.

We aim to complete this within 30 days and will email you when it is done. Deletion cannot be undone, and rebuilding your sales history later would be chargeable.

Cancel your subscription first

Deleting your account does not cancel billing on its own. Cancel your subscription on the billing page before or when you ask us to delete, so you are not charged again.

What we keep, and why

Two things outlive the deletion, because the law or fraud prevention requires it:

• Billing records, for as long as UK tax law requires.
• A small fraud-prevention record: your email address, seller ID, Stripe customer reference and trial dates, so the same business can't take repeated free trials. Nothing else.

Anything else

Our Privacy Policy explains everything we collect and your other rights, including asking for a copy of your data. For help, email support@sellerfuse.com.